Leadership Development for Veterinary Practice Owners & Managers

These workshops and programmes are designed to equip veterinary leaders with the essential skills for modern practice management, focusing on team wellbeing, financial health, and sustainable leadership. While this portfolio addresses the most current requirements within the veterinary profession, each programme can be fully customised, or a completely bespoke solution can be created, to meet the unique needs of your practice.

  • The Resilient Veterinary Leader: Burnout Prevention & Wellbeing

    Leadership in the veterinary profession is exceptionally demanding. This workshop provides a practical toolkit for managing pressure and preventing leadership burnout. You will create a personal resilience plan to lead with clarity and sustained energy, fostering a stable, positive, and supportive practice environment for your entire team.

    Ready?

  • From Feedback to Feedforward: Developing Your Veterinary Team

    Traditional feedback often fails to inspire change. This session introduces a unique, psychology-based communication model focused on future potential. Learn to conduct motivational development conversations that build confidence, improve performance, and foster genuine engagement across your veterinary team.

    Ready?

  • Veterinary Practice Finances: KPIs, Strategy, and Profitability

    Unlock the commercial potential of your practice by mastering financial management. This practical workshop demystifies Key Performance Indicators (KPIs) and teaches you how to communicate financial goals effectively. The result is a commercially aware team, aligned and focused on driving the financial success of your veterinary practice.

    Ready?

  • Leading Veterinary Teams Through Change

    Change is a constant in any growing practice. This workshop provides a strategic framework for leading your team through any transformation - from new clinical protocols to new management. Learn how to build buy-in and minimise resistance, ensuring any change is implemented smoothly and successfully.

    Ready?

Signature Coaching Programmes for Veterinary Practices

The Smiley Mind™️ Leadership Academy (6-Module Programme)

This flagship programme transforms excellent clinicians into influential and effective veterinary leaders. Designed to cultivate the skills necessary for building a thriving practice culture, this academy provides the tools to inspire your team, drive sustainable growth, and lead with confidence.

  • Module 1: The Veterinary Leader's Mindset - Master the Critical Identity Shift from Clinician to Strategic Leader.

  • Module 2: Shaping a Positive Practice Culture: Learn to actively build a resilient and supportive workplace environment that improves staff retention.

  • Module 3: Coaching Skills for Practice Managers: Unleash your team's potential with proven coaching and mentoring techniques.

  • Module 4: The Art of Difficult Conversations: Gain the confidence to navigate conflict and deliver constructive feedback effectively.

  • Module 5: Strategic Planning & Financial Acumen: Develop the skills to make sound business decisions that ensure long-term practice growth.

  • Module 6: Sustainable Leadership & Wellbeing: Embed habits to prevent burnout and ensure your long-term effectiveness as a leader.

    The Magnetic Practice: A Staff Retention & Team Loyalty Programme (4-Module Programme)

    In today's challenging recruitment market, this programme is your key to becoming an employer of choice. We provide a clear strategy to improve veterinary staff retention, boost team morale, and create a culture that not only attracts top veterinary talent but, crucially, keeps your best people loyal and engaged.

  • Module 1: Your Employee Value Proposition (EVP): Define and articulate why your veterinary practice is a great place to work.

  • Module 2: Effective Onboarding and Mentoring for Vets & Nurses: Create a support system that ensures new team members succeed and feel valued from day one.

  • Module 3: A Culture of Recognition and Career Development: Implement processes that make your team feel appreciated and see a clear future with your practice.

  • Module 4: Strategic Wellbeing to Improve Team Morale: Implement meaningful initiatives that genuinely support the mental health and well-being of your veterinary team.